At Room & Stories, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.
1. Information We Collect
When you engage with Room & Stories, we may collect the following types of information:
Personal Information:
Name, email address, phone number, billing and shipping address when you place an order, contact us, or subscribe to updates.
Usage Data:
Information about how you use our website, including browsing activity, IP address, browser type, and device information.
Cookies:
We use cookies and similar technologies to enhance your experience on our site, analyse website traffic, and understand customer preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Orders:
To confirm orders, process payments, arrange delivery, and provide order-related updates.
To Improve Our Services:
To analyse website usage and improve functionality, design, and overall customer experience.
Marketing and Promotions:
With your consent, we may send promotional messages, updates, or information about new pieces and offers.
Customer Support:
To respond to inquiries, resolve issues, and provide assistance related to your orders or account.
3. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
Room & Stories does not sell or rent your personal information to third parties. We may share your data only in the following situations:
With Service Providers:
Trusted third-party partners who assist with payment processing, order fulfilment, delivery services, or website operations.
Legal Compliance:
When required by law or to protect our rights, safety, or the safety of others.
5. Your Rights
You have the right to:
Access your information
Correct or update your information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications at any time
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve website functionality and user experience. Cookie preferences can be managed through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. Room & Stories is not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.
8. Changes to This Privacy Policy
Room & Stories reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page. We recommend reviewing it periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:
Email: roomandstories@gmail.com
Phone: +92 310 2828720
Location: Islamabad, Pakistan