1. Acceptance of Terms
Room & Stories reserves the right to change, update, or remove any part of these Terms and Conditions at any time without prior notice. Changes become effective immediately upon being posted on the Room & Stories website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms and Conditions.
2. Usage Policies
A. Account Responsibilities
To access certain features of the Room & Stories website, you may be required to provide personal information or create an account. Room & Stories reserves the right to suspend or deactivate any account without prior notice. Room & Stories shall not be held responsible for any losses resulting from such actions.
You are responsible for maintaining the confidentiality of your account details, including your username and password. Any activity carried out through your account will be deemed authorised by you. If you suspect unauthorised access, you must notify us immediately.
B. Privacy Commitment
Room & Stories values your privacy. All personal information collected is handled in accordance with our Privacy Policy. If you do not agree with our data practices, you should discontinue use of the website.
C. Communication Platform
By using the Room & Stories website, you acknowledge that it functions as an online platform for purchasing products at listed prices. Room & Stories acts as a seller and facilitator, while payment processing may be handled through third-party service providers.
D. Access License
By accessing this website, you confirm that you are at least 18 years old or are using the website under parental or legal guardian supervision. Room & Stories grants you a limited, revocable, non-exclusive, and non-transferable license to use the website for personal shopping purposes only.
E. Payment Methods
Room & Stories offers multiple payment options, including but not limited to Bank Transfer and Cash on Delivery (COD). You are responsible for providing accurate payment information and ensuring sufficient funds are available to complete your order.
F. Restrictions on Use
You agree not to use the Room & Stories website for any unlawful, harmful, or fraudulent activity. This includes, but is not limited to, misuse of content, violation of intellectual property rights, or transmission of offensive or misleading information.
G. User Obligations
You agree not to interfere with the website's operation or compromise its security. Any activity that disrupts site functionality or violates applicable laws may result in immediate suspension or termination of access.
H. User Contributions
Any content submitted by users, including reviews, feedback, or questions, becomes the property of Room & Stories. We reserve the right to use, modify, or remove such content at our discretion without prior notice.
I. Reporting Inappropriate Content
If you encounter content that is offensive, unlawful, or violates these Terms, please report it to us. Appropriate action will be taken after review.
J. Reporting Infringement
If you believe your intellectual property rights have been violated, please contact us with relevant details. We will investigate and take action where appropriate.
K. Third-Party Services
Room & Stories is not responsible for the content, policies, or practices of third-party websites or services linked to or used through our platform. Users are encouraged to review third-party terms independently.
L. Notifications
By using the Room & Stories website, you consent to receive communications related to orders, service updates, and promotional messages via email, SMS, WhatsApp, or phone calls.
M. Limitation of Liability
Room & Stories shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website, including loss of data, profits, or business opportunities.
N. Updates to Terms
Room & Stories may update or discontinue any part of the website or these Terms and Conditions at any time without notice. Continued use signifies acceptance of the updated terms.
O. Force Majeure
Room & Stories shall not be held responsible for failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, technical failures, or third-party disruptions.
P. Retention of Rights
Failure by Room & Stories to enforce any provision of these Terms shall not constitute a waiver of such rights.
Q. Suspension or Termination
Room & Stories reserves the right to suspend or terminate user access or accounts at its sole discretion, without notice, for violations of these Terms or for any other reason deemed necessary.
R. Governing Law
These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.
S. Indemnification
You agree to indemnify and hold Room & Stories harmless from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.
T. Return Policy
Please refer to our Returns & Refund Policy for complete details regarding product returns and eligibility.
U. Pricing and Availability
All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. Room & Stories reserves the right to cancel or refuse orders due to pricing errors or product availability issues, including on made-to-order and custom pieces.
V. Taxes
Customers are responsible for any applicable taxes in accordance with local laws and regulations.
W. Payment Accuracy
Customers must ensure that payment details provided are accurate. Room & Stories will not be responsible for delays or failures caused by incorrect payment information.